Jungle Reef SMS Disclosure & Privacy Policy

Business Name: Jungle Reef

Address: 1710 Briargate Parkway Ste 010, Colorado Springs, CO 80920

Contact: info@junglereef.co

1. SMS/Text Messaging Program Overview

By opting in to receive SMS messages from Jungle Reef (“we,” “our,” “us”), you agree to receive promotional messages, deals, birthday messages, visit reminders, and occasional automated or transactional notifications related to bookings or memberships. Message frequency varies. Message & data rates may apply. You may opt out at any time by replying STOP. We do not offer two-way conversational text messaging.

2. How You Opt In

You may provide consent to receive SMS messages through our website forms or our on-site waiver system at Jungle Reef locations. By submitting your phone number through these methods, you agree to receive SMS messages as described. Opt-in is not required to make purchases or visit the venue.

3. How You Opt Out

You can opt out at any time by replying STOP to any message we send. You may also request removal by emailing info@junglereef.co. After opting out, you may receive one final confirmation message.

4. Customer Support

For help with SMS messages, reply HELP or email info@junglereef.co. We do not offer real-time two-way texting support.

5. Data We Collect for SMS

When you join our SMS program, we may collect your name, phone number, email address, visit history, birthday information, membership status, and booking or event details. This information may be used to personalize messages and improve guest experiences.

6. How We Use SMS-Related Data

We use your information to send promotions, reminders, birthday messages, updates, and automated booking- or membership-related notifications. We never sell or share your phone number with third parties for their marketing. Your data may be shared with Klaviyo solely to deliver SMS messages on our behalf.

7. Data Storage & Security

Your information is stored securely within Klaviyo and our internal systems. We take reasonable administrative, physical, and technical precautions to protect your data.

8. Eligibility

Our SMS program is intended for adults (18+). Parents or guardians may sign up on behalf of minors for family-related notifications. Jungle Reef does not knowingly collect phone numbers directly from minors.

9. TCPA & CTIA Compliance

By opting into the SMS program, you confirm that you own or are authorized to use the provided phone number and consent to receive SMS messages from Jungle Reef. Message frequency varies, and consent is not a condition of purchase. Jungle Reef complies with TCPA and CTIA guidelines.

10. Changes to Terms

We may update these SMS terms at any time. Updates will be posted on this page with a revised effective date.

Short Disclosure for Forms: “By entering your phone number, you agree to receive recurring SMS messages from Jungle Reef. Message frequency varies. Reply STOP to cancel, HELP for help. Message & data rates may apply.”